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Here you can find answers to the most common questions about Cura Urgent Care clinic. If you have any other questions, please contact us and we'll be happy to help.

  • What is an urgent care clinic?
    Urgent care is typically the middle ground between your primary care provider and the Emergency Department. Urgent Care clinics maintain a high quality, speed, and convenience, and are not expensive. It’s a great option for somebody who has a mild injury, for someone who is condition is not severe enough for the emergency room. Urgent care clinics offer stitches for an injury, family doctor consultations for all ages, all kinds of blood tests, x-rays, and more. For a detailed list of what we offer, find them here (list of services).
  • When should I choose the ER over urgent care?
    In general, urgent care is for conditions that require prompt attention but do not pose an immediate, serious threat to your health or life. If your medical issue is life threatening, like cases that include a stroke, major bleeding, labor, heart attack, unconsciousness, call 911 or go directly to an emergency room near you. Otherwise, Cura Urgent Care is a great option for you. For common cases that can better benefit from an ER, click here (list of services we don’t treat).
  • What is the cost, and is insurance accepted?
    Yes, Bupa insurance is accepted at Cura and prices are affordable. Urgent care is much less costly than emergency rooms or even standard hospital prices in Jeddah. We accept Bupa insurance networks 5 and above and also provide help submitting claims online for all insurance types. We prioritize affordability, especially for preventative care that’s often overlooked, like vitamin D testing. That’s because we believe in healthcare for all. You can benefit from a long list of promotions here (promo page). Moreover, if you work in a school, gym, or with any of our partners, you may be eligible for discounts partners page. If not, feel free to reach out and suggest an entity that Cura Urgent Care can collaborate with on this email .
  • Do I have to make an appointment?
    No. We guarantee that you see a doctor in less than 6 minutes, without any appointment. However, you can choose to sign up for one of our services online, from the list available here (promo page), if you’d like to take advantage of one of our promos. You can find us here (location), and we’ll be ready to help you.
  • Do you have both male and female doctors?
    Yes. We provide both male and female doctors. However, feel free to call us on +966507506644 to ensure that the doctor you’re looking for is available at the time of your visit.
  • What kind of services do you provide ?
    We offer a wide range of medical services, including medical consultations, lab tests, x-rays and many more to ensure that you get the best care available, fast. For more details visit our Service-list page.
  • Do you treat all ages?
    Yes. We treat adults and children 6 months and up.
  • Do you test for STDs?
    Yes. STD’s are tested and the privacy of the patient is maintained. In case of a positive result, the Ministry of Health is notified, yet patient privacy is maintained by Cura and MOH at all times, within legal guidelines.
  • Do you treat allergies?
    Yes. We alleviate symptoms like coughing, sneezing, itchy eyes, runny nose, etc. If allergies trigger asthma, we also provide nebulizer treatments.
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